Description: Sometimes your Anti-Virus software may scan our executables and tag them as threats.
This article explains what executables, directories, and registry need to be whitelisted in order for our agent to work properly for patching.
The following items are used for patching in the K1000 and should be whitelisted from your Antivirus or Anti-Spam programs on the client machine:
Directories that are used in patching:
XP: C:\Documents and Settings\All Users\Dell\Kace
Windows 7: C:\ProgramData\Dell\Kace
C:\Program Files\Dell\Kace - This is where all kace exe resides in
C:\Windows\Temp - This is where downloaded microsoft, adobe patches are executed.
Executable Files in the following directories:
- cabarc.exe - (This is used to extract Windows cabinet (CAB) files)
- mcescan.cab - (This is used by mcescan.exe)
- LM.Detection.exe - (This is NEW for V5.4 Sp1 agents)
- LM.Detection.XML - (This configuration file is used for the LM.detection.exe process.)
Registry used in patching detection:
Note: Make sure all the agents on the client machines are upgraded to 5.4 Sp1 before doing patching.