The Dell KACE Appliance, and the service desk, has dramatically reduced my workload. Instead of being reactive, I am now very much proactive in the work that I do.
Jacob Lee, IT Help Desk Manager
US Synthetic

How to troubleshoot long login delays when using LDAP Authentication

On the K1000 appliance go to Settings -> Control Panel -> User Authenication

Check that all the existing LDAP server profiles to have correct LDAP settings

Even if you are not using the shipped examples of the admin and read only admin profiles, please have a valid IP address entered for all LDAP server profile or the K1000 appliance will wait to timeout on an invalid IP address.

If using Orgs in the K1000, please make sure that other Orgs have valid IP addresses on their own LDAP profile as well.

Updated on: 4/29/2011