Production Appliance Support
Make your feature requests heard on the KACE UserVoice forums
Wednesday, May 09, 2012
Are your top new features being planned for the next version of the K1000 or K2000? How can you make sure your feature requests are heard and prioritized? The KACE UserVoice forums are the best way to answer these questions. UserVoice allows you to easy see what KACE has planned for the K1100 and K2000, and to vote on your favorite new K1000 and K2000 features. Click on the links below to get started!
http://kace.uservoice.com/forums/82699-k1000
http://kace.uservoice.com/forums/82717-k2000
K2000 3.3, 3.4 and K1000 5.3 Security Update
Wednesday, April 18, 2012
On April 10, 2012, the developers of Samba revealed a remote code execution vulnerability with potentially serious security consequences. The vulnerability is described in detail at https://www.samba.org/samba/security/CVE-2012-1182. The version of Samba used in KACE K-Series appliances contains the vulnerability.
The Dell KACE team is preparing an update to each appliance that will upgrade Samba to a compatible version which does not contain the vulnerability. We hope to have that update ready soon.
In the meantime, there are precautions that can be taken to mitigate the potential vulnerability:
Dell KACE K1000 and VK1000 Systems Management Appliances, all versions:
Samba file shares are only necessary for provisioning the K1000 agent. If your security team recommends the disablement of Samba until a patch is available, you can provision the agent through other mechanisms. Samba can be disabled by logging into the web admin console and navigating to Settings/Control Panel/K1000 Security Settings and unchecking the box for "Enable File Sharing" under "Samba Share Settings".
Dell KACE K2000 and VK2000 Systems Deployment Appliances, all versions:
Samba shares are an integral part of K2000 and VK2000 functionality, and cannot be manually disabled. Dell KACE recommends that access to appliance Samba shares be limited by means of physical and network security to mitigate this possible vulnerability until the security update is available from Dell KACE.
Customers with questions or concerns may
contact Dell KACE support
Status of Requested non-Critical/non-Security Patches for K1000-series Server
Tuesday, February 28, 2012
The patch feed for the K1000 appliance provides Critical Security
patches for operating systems and applications. To see all supported OS
and applications please download and reference the following document: “Patching Support”.
Other
non-security and non-critical updates for supported applications and
operating systems may also be included in the patch-feed based upon
customer request. Requests for additional updates are prioritized and
scheduled for publication in the patch-feed on a weekly basis.
Please
download and open the attached document to review the status of any
open patch requests. If a specific non-critical patch is missing from
the K1000 appliance and it is not on the attached list, please submit a
new ticket to support@kace.com to request the missing patch. Download the report here.
KACE Native Imaging Toolkit
Monday, February 27, 2012
KACE
Native Imaging Toolkit
Legacy
deployment tools have their own proprietary image formats. Legacy tools usually
require the installation of OS vendor servers from Microsoft or Apple to take
advantage of the standard images which have obsoleted legacy proprietary
formats. The Limited Release of the KACE
Native Imaging Toolkit allows unfettered use of WIM and DMG images directly
from the K2000 itself. This gives our
customers the ability to pick the right tool for the job while retaining the
K2000's easy-to-use centralized capture and decentralized deployment
architecture. Customers who have time-sensitive deployments may wish to try the
KACE Native Imaging Toolkit. Native
images can be faster to deploy in some circumstances.
Full documentation is included within the download.
Download here
New product training for K2000 3.4 (live ANZ broadcast Jan 24th)
Thursday, January 19, 2012
K2000 3.4 contains enhancements to make it easier to work with deployment and migration than ever before.
We'll show you:
- How to add offboard storage to your K2000
- Use SSL to secure the administrative UI
- Go over the new limited releases of the Native Imaging Toolkit for Mac and Windows, which allows you to work with WIM and DMG images directly from your K2000, and KBE Manipulator, which allows you to customize your boot environments.
K2000 3.4 goes farther than ever before in letting you work with larger K-images, native WIM and DMG images, user documents and settings, and integration with your K1000.
It also includes support for Mac OS Lion and our Driver Feed 2.0. K2000 3.4 lets you do more with your existing assets than ever before.
Next Broadcast:
Tuesday, January 24, 2012 10:00 am Australia Eastern Daylight Time (Sydney, GMT+11:00) Register Now
The recording of the the US live broadcast is now available.
K2000 v3.4 New Feature Training(US recording) (54 minutes)