Windows 8 Support for Desktops, Laptops and Enterprise-ready Tablets

Extending Multi-Platform Support to Help IT Track and Manage the Newest Devices

Windows 8 represents the next step in the evolution of mobile devices and the workers who use them, not only in an informal “bring your own device” context, but as a corporate-sanctioned and supported means for more effective operations. With the arrival of enterprise-ready systems running Windows 8, designed specifically to exploit their touch capabilities and intuitive use, IT organizations are adding yet another endpoint to their current repertoire of multiple operating systems and diverse devices that must be effectively managed.  

And while some device convergence may be on the horizon, the fact remains that many workers still operate in a world where they regularly employ two, sometimes three devices to accomplish their daily tasks. Multiple system support is the norm, leaving the IT department struggling to maintain the availability, confidentiality and integrity of data and applications across a variety of platforms.

The Solution

The Dell KACE K1000 Management Appliance has long been the “go-to” solution for resource constrained IT departments needing to manage heterogeneous environments, including hardware from virtually any PC manufacturer and including support for Mac and Linux operating systems. And the K1000 has now extended its competence an additional step, adding capabilities to manage the latest Microsoft Windows 8 x86 systems. This will help IT administrators to embrace the latest technologies, while still retaining simplified, centralized controls for these new devices.

As it has done historically, Dell KACE will continue to update our appliances to help IT administrators stay ahead of the curve. Future updates that we are planning include support for new operating systems such as Windows 8 RT, and added capabilities such as Windows 8 network OS installs and Windows XP/Windows 7 to Windows 8 OS migration.*

Today, K1000 support for Windows 8 x86 systems includes these capabilities:

• Device discovery and inventory of all software and hardware network-wide.
• Software distribution for local and remote installation and update of applications and digital assets.
• Asset management capabilities include asset data audit, tracking, compliance and reconciliation.
• Patch management for automated patch delivery.
• Configuration and policy management via pre-packaged or custom policies.
• Endpoint security for vulnerability audit, assessment and remediation.
• Power management for the creation and deployment of energy saving configuration policies.
• Software license compliance enables effective tracking of software asset inventory and utilization.
• Regulatory compliance improvements through better adherence to industry mandates such as HIPAA and PCI
• Remote management for centralized problem resolution without requiring a site visit.
• Service desk and user portal enables integrated problem resolution, problem management and user self service.
• Reporting and dashboard wizards to create both custom and pre-packaged reports.

*These features are expected to be available in 2013

• Solutions

• Business Needs
  • BYOD (Bring Your Own Device)
  • Help Desk Software Solutions
  • Windows 8 Support
  • Windows 7 Migration
  • Mac and Linux Management
  • Systems & Software Deployment
  • Server Management
  • Endpoint Security
  • Software License Compliance
  • Office 2010 Deployment
  • Virtualization Technologies
  • Green IT
  • Regulatory Compliance
  • ITIL Best Practices
  • Perimeter Security
  • Unified Data Protection
• Industry Solutions

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