White Papers

Virtualizing the Browser Against Security Threats: The Dell KACE Secure Browser
The boundless flexibility of the browser has made it more than the preferred endpoint platform for today's applications, but its ubiquitous availability, flexibility and extensibility have also made it an increasingly popular target of attack. With the introduction of the Dell KACE Secure Browser as a freely available resource, Dell KACE introduces security specifically for the browser utilizing virtualization technology. This EMA white paper covers both the threats and effective defense that the Secure Browser can offer, adding a potent weapon in the arsenal of defense against today's browser-focused attacks.
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Best Practices in Power Profile Management
Whether the motivation is a reduced a carbon footprint, or to save money by powering off idle computers (or both), organizations everywhere are looking to power management capabilities to help curtail wasted energy and control energy costs. This EMA white paper addresses the real potential for power management savings, and discusses some of the other tangible business benefits it can provide.
Download Now  425 KB
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How Midsize Organizations Can Simplify Windows 7 Migration Using Dell KACE Appliances
For midsize organizations working with a diverse range of hardware and limited resources, making the move to the Microsoft® Windows® 7 OS can seem like a daunting challenge. This paper explains how the innovative Dell KACE family of appliances can provide a simplified, automated, cost-effective way to design and carry out an end-to-end migration.
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The Complete Systems Management Book
In this document, IT newcomers as well their more experienced counterparts will find a comprehensive guide for understanding the best ways to align the people, processes, policies and tools necessary to obtain a cohesive, streamlined and supportable IT infrastructure.
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Patch Management 2.0
The realities of security and compliance have changed considerably since patch management faced its first big paradigm shift some years ago. Today's best patch management tools and techniques are significantly different from their predecessors. In this whitepaper, we give an historical perspective on how this evolution unfolded, and why it is important for organizations to evolve their patch management technology in order to remain on top of increasing security attacks.
Download Now  233 KB
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Macs in the Enterprise: Are you ready?
Increasingly, employees are demanding the flexibility to use Macs in the enterprise and many organizations are responding by supporting Macs for the first time. In fact a recent ITIC survey showed that 68% of respondents will allow their end users to deploy Macs as their corporate enterprise desktops in the next 12 months. This paper covers best practices and important considerations for supporting Mac as an enterprise platform alongside Windows.
Download Now  111 KB
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ITIL – One Step at a Time
The Information Technology Infrastructure Library (ITIL) is the most popularly adopted best practice implementation available today and includes an IT management framework emphasizing management from the perspectives of both the business and IT service consumers. By utilizing a pragmatic approach to implementing ITIL, significant improvements to an IT infrastructure can be achieved with a quick return on investment, motivated staff involvement, and minimal operational disruption during deployment.
Download Now  688 KB
 
Systems Management in Healthcare Top 12 Best Practices
This white paper outlines best practices for systems administration and IT professionals in healthcare environments. Based on real-life experiences of IT professionals in the medical field, it outlines best practices for IT professionals fighting to keep IT systems healthy—just as they want their patients to be.
Download Now  296 KB
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Windows 7: Tips and Best Practices for Simplified Migration
With XP approaching its end of life, and many organizations choosing to skip Vista as an interim step, the new Windows 7 release holds the promise of new user features and benefits. Regardless of the starting point, a migration to Windows 7 is a path that holds as many questions and challenges as it does potential rewards. Planning now can ensure a smooth transition in 2010.
Download Now  212 KB
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Why Free Patch Management Tools Could Cost You More
As organizations look to keep operating expenses down, “free” technology solutions start to look more attractive. However, when choosing a solution for patching your systems and servers, it is important to consider the total cost of ownership (TCO) and the difference in key capabilities between point patching products and comprehensive patch management solutions. This white paper uncovers those differences.
Download Now  159 KB
 
Top 10 Ways to Increase IT ROI Without Adding Staff
Tough economic times are upon us, and no one knows how long they may last. Today, IT managers are looking for alternative strategies to increase their IT ROI. The first principle is: Simplify operations. This white paper outlines 10 specific strategies for increasing IT ROI.
Download Now  126 KB
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Systems Management in Education: A Best Practice Guide
This white paper outlines best practices for IT professionals in K-12 schools and higher education environments. Based on real-life experiences at school districts and colleges, it outlines a series of best practices for IT professionals from IT professionals who have not only overcome these varied obstacles but have thrived, using IT as an enabler of their personal and their students’ success.
Download Now  143 KB
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Systems Management Buyers Guide For Medium Enterprises
Medium enterprises continue to struggle in their efforts to find and deploy an effective systems management solution scaled to their needs. KACE has developed this guide to help articulate that buyer's criteria via a comprehensive feature/function checklist, and to pose additional considerations that should be made when making a decision regarding a systems management solution.
Download Now  127 KB
 
FDCC: Locking down the desktop – How KACE helps U.S. agencies comply with Federal Desktop Core Configuration mandate
The FDCC specifies some 200 settings for PCs running Windows XP or Vista, reducing federal deployment options to just two configurations. The goals: Greater security and cheaper management, deployment and acquisition costs. This white paper outlines best practices for complying with FDCC and then maintaining compliance. It also describes how the U.S. Merchant Marine Academy uses the KBOX Systems Management Appliance by KACE, in its FDCC compliance regimen.
Download Now  548 KB
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Top 5 Considerations when Selecting Virtual Appliances
Virtual machine technology is taking the IT industry by storm. Since VMs are self-contained and transportable, they can be delivered in a pre-configured state as virtual appliances (VAP). This whitepaper explores what essential considerations you need to make when selecting a commercial VAP, including the Virtual KBOX Systems Management Appliance.
Download Now  112 KB
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Best Practices in Virtualization: Integrated Management
This whitepaper examines the value of virtualization, the challenges of managing mixed environments, and a case study of a company moving to integrated management of virtualized and physical machines.
Download Now  164 KB
 
CMDB: Options for the Fortune 100,000
While everyone is talking about the need for CMDBs, one solution does not fit all. This paper examines the why, what and who of CMDB solutions, looks at some evaluation criteria, and discusses options available to Fortune 100,000 organizations as they seek to implement an effective CMDB.
Download Now  782 KB
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Migration to the 2007 Microsoft Office System: A Roadmap for Success
The unique features of the 2007 Microsoft Office System make it an extremely challenging migration. However, best practices and automation can significantly improve process efficiency and reliability.
Download Now  286 KB
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Taking the Leg-Work out of Systems Provisioning
This white paper will examine the current PC provisioning challenges facing organizations, and how traditional approaches using disk imaging and scripts are not able to significantly reduce deployment costs and complexity. Next, current PC provisioning best practices and their benefits will be discussed. Finally, this paper will illustrate how KBOX appliances can be used to implement these best practices and fully automate systems deployment.
Download Now  210 KB
 
KBOX HIPAA Approach
KBOX can help you fulfill your HIPAA Security Rule requirements and improve overall control and performance of your IT infrastructure.
Download Now  578 KB
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Developing a Collaborative Endpoint Security Solution
Information security is not a standalone process. Security is not a separate entity, but should be considered as a critical element of your business operations.
Download Now  271 KB
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Keep Your CEO Out of Jail — You Don‘t Want That Job Anyway
Savvy IT professionals appreciate that adding technologies for Sarbanes-Oxley is an opportunity to make improvements in IT that increase the company's bottom line. That's where KBOX comes in.
Download Now  104 KB
 
Silent Mode Installation Tips and Tricks for Windows
For many IT professionals, figuring out how to deploy a wide range of applications in silent or unattended mode can be frustrating and complicated.
Download Now  2.1 MB
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KACE K1000 Series Management Appliances Architecture
KACE K1000 Series Management Appliances bring comprehensive, easy-to-use systems management to organizations of all sizes by utilizing an appliance-based architecture. This paper describes how the K1000 appliance-based architecture provides an IT management solution that is both robust and affordable.
Download Now  2.4 MB
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KACE K2000 Series Deployment Appliances Architecture
KACE K2000 Series Deployment Appliances bring comprehensive, easy-to-use systems deployment and provisioning to organizations of all sizes by utilizing an appliance-based architecture. This paper describes how the K2000 appliance-based architecture provides a centralized, network-centric deployment solution that is both robust and affordable.
Download Now  1.4 MB