Once we got the Dell KACE Appliance, we were able to easily start deploying for Macs and PCs and it's been great.
Jehan Aziz, Manager of IS&T Client Services
National Geographic Society

White Papers

Mobile Devices in Education: A Comprehensive Management Approach

Many K-12 school districts and institutions of higher learning are embracing the reality of increased mobile device usage and bring your own device (BYOD) initiatives on their campuses, and the impact this will have on IT. Those pressed with supporting this change are wrestling with how to manage a broad assortment of end-user devices now connecting to their IT environments. These devices include consumer-oriented smartphones, tablets and laptops, as well as products designed for use within a managed environment.

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Navigating the virtual desktop continuum

Your organization’s workforce is diverse: some users work exclusively in the office, others are continually mobile, and many fall somewhere in between. This white paper explains how to choose a blend of desktop virtualization technologies that will best serve all of your users—while also keeping costs under control.

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Apple in the Enterprise

Once easily overlooked in the enterprise, Apple products are taking their place in organizations of all sizes at an unprecedented rate. Despite their popularity, however, Apple products have traditionally been considered consumer products and hence lack the end-to-end enterprise infrastructure support enjoyed by other platforms such as those running Microsoft Windows. Learn how the KACE Appliances deliver a fully integrated multi-platform systems management solution that embraces Apple products as full-fledged citizens of the corporate environment.

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Enabling safe and secure BYOD

Work is no longer seen as a place, but as an activity that is independent of both location and specific technology. Organizations are moving from being PC-centric to a user-centric model, where employees bring their own devices (BYOD) and choose those devices that best suit their specific needs at any particular time or circumstance. Learn how the KACE Appliances can help your organization say “Yes!” to BYOD.

 

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Managing Multiple Operating Systems: Five Best Practices
Until a few years ago, IT decided on, and exercised strict control over, what operating systems and applications can be installed on endpoints. No longer does IT have that luxury with multiple operating systems making inroads into the enterprise space, running on different devices with different form factors. Learn about latest trends in this area and best practices to managing a multi-OS environment in an efficient, scalable and secure way.
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Extending Policy and Configuration Management to Dell DVS Simplified VDI
Can one proactively enforce IT policies and configurations in VDI environments and ensure a consistent user experience while extending IT best practices to VDI without compromising benefits and security? Find out how with Dell DVS and Dell KACE solutions.
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Addressing HIPAA Challenges: Dell KACE and Dell SecureWorks
Dell KACE Appliances and Dell SecureWorks can help you fulfill your HIPAA Security Rule requirements and improve overall control and performance of your IT infrastructure.
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Dell Data Protection|Encryption and Dell KACE Integration Technical Reference
In a recent survey of IT managers, only 16% felt their organization was adequately secured. Are you are among the other 84%? If so, there is a solution that can increase your confidence and help put key aspects of security under control. Learn how to reduce the risk of a data breach and meet regulatory compliance requirements using an integrated systems management solution. Ensuring configurations are enforced, patches deployed and data is fully encrypted, your organization can be protected from accidental or malicious attacks.
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Keeping PHI Safe with Dell Data Protection
Dell KACE Appliances and Dell Data Protection|Encryption working together, can not only assist you with meeting the compliance requirements of HIPAA, but can also help you to reduce the risk of both accidental and malicious breaches – an important step in protecting and building on the trust between your healthcare professionals and their patients.
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UBM TechWeb Special Report: Accelerating Systems Management in Government & Education
This report outlines six essential IT systems management features, how appliances can automate tasks without complication, how systems management works in Education and discusses how KACE can help.
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Managing Servers with Dell KACE and Dell OpenManage Essentials
Proactively manage servers with a simple, cost-effective and comprehensive approach from Dell KACE and OpenManage Essentials.
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Attaining PCI Compliance: Building on an Effective Systems Management Foundation
With data theft losses reaching alarming proportions, the payment card industry created the Payment Card Industry Data Security Standard (PCI DSS) to protect cardholder information. Any organization that stores, processes or transmits payment card information is required to be PCI Compliant. Systems Management is front-and-center when it comes to implementing PCI Compliance. In this paper, ENTERPRISE MANAGEMENT ASSOCIATES® (EMA™) analysts examine the systems management requirements of the PCI DSS, identifying how and where it plays both leading and key supporting roles.
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Avoiding the 7 Common Mistakes of Windows 7 Migration

Time is running out for deploying Windows 7, but the migration path isn’t an easy one and there are many obstacles that can drive this project into overtime. Learn how to avoid the seven common mistakes that may trip you up on your way to Windows 7 so you can stay on time with your deployment plan.

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3 Strategies to Protect Endpoints from Risky Applications

Though most organizations have invested considerable time and effort in improving their endpoint risk management processes, many of them are ill-equipped to handle the myriad of third-party applications that are increasingly introducing the most risk into today’s IT environment. That’s because as the typical IT organization has worked on reducing the risk profile of PC and server operating systems, cyber criminals have started to look for greener pastures — namely among third-party applications. This white paper discusses three strategies to protect endpoint security from risky applications.

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Taming Software License Compliance Through Automation - 10 best practices
Facing software licensing challenges, IT departments seek proactively to help their organizations stay in compliance as well as save money and resources, especially time. These 10 best practices outline a program for IT to tame software license compliance through automation and explain how the Dell KACE K1000 Management Appliance can help.
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Systems Management Buyers Guide

Organizations of all sizes continue to struggle in their efforts to find and deploy an effective systems management solution scaled to their needs. KACE has developed this guide to help articulate buyer's criteria via a comprehensive feature/function checklist, and to pose additional considerations that should be made when making a decision regarding a systems management solution.

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Taking the Leg-Work out of Systems Provisioning: Best Practices for Reducing Deployment Costs
This white paper will examine the current PC provisioning challenges facing organizations, and how traditional approaches using disk imaging and scripts are not able to significantly reduce deployment costs and complexity. Next, current PC provisioning best practices and their benefits will be discussed. Finally, this paper will illustrate how KBOX appliances can be used to implement these best practices and fully automate systems deployment.
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FDCC: Locking down the desktop – How KACE helps U.S. agencies comply with Federal Desktop Core Configuration mandate
The FDCC specifies some 200 settings for PCs running Windows 7, XP or Vista, reducing federal deployment options to just two configurations. The goals: Greater security and cheaper management, deployment and acquisition costs. This white paper outlines best practices for complying with FDCC and then maintaining compliance.
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Windows 7: Tips and Best Practices for Simplified Migration

With XP approaching its end of life, and many organizations choosing to skip Vista as an interim step, the new Windows 7 release holds the promise of new user features and benefits. Regardless of the starting point, a migration to Windows 7 is a path that holds as many questions and challenges as it does potential rewards. Planning now can ensure a smooth transition in 2011.

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Best Practices in Office 2010 Migration
Microsoft Office 2010, the latest edition of the popular software suite, is anticipated to achieve broad adoption by the business community. Many IT managers, however, foresee a variety of complications with the migration to the new platform due to the vast number of workstations in their support stacks that will need to be addressed. This EMA white paper discusses best practices for migrating to Office 2010, including processes for the preparation and execution of the software package rollout, as well as the identification of automated management resources that will simplify the implementation process and help ensure migration success.
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Virtualizing the Browser Against Security Threats: The Dell KACE Secure Browser

The boundless flexibility of the browser has made it more than the preferred endpoint platform for today's applications, but its ubiquitous availability, flexibility and extensibility have also made it an increasingly popular target of attack. With the introduction of the Dell KACE Secure Browser as a freely available resource, Dell KACE introduces security specifically for the browser utilizing virtualization technology. This EMA white paper covers both the threats and effective defense that the Secure Browser can offer, adding a potent weapon in the arsenal of defense against today's browser-focused attacks.

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Best Practices in Power Profile Management

Whether the motivation is a reduced a carbon footprint, or to save money by powering off idle computers (or both), organizations everywhere are looking to power management capabilities to help curtail wasted energy and control energy costs. This EMA white paper addresses the real potential for power management savings, and discusses some of the other tangible business benefits it can provide.

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How Midsize Organizations Can Simplify Windows 7 Migration Using Dell KACE Appliances
For midsize organizations working with a diverse range of hardware and limited resources, making the move to the Microsoft® Windows® 7 OS can seem like a daunting challenge. This paper explains how the innovative Dell KACE family of appliances can provide a simplified, automated, cost-effective way to design and carry out an end-to-end migration.
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The Complete Systems Management Book

In this document, IT newcomers as well their more experienced counterparts will find a comprehensive guide for understanding the best ways to align the people, processes, policies and tools necessary to obtain a cohesive, streamlined and supportable IT infrastructure.

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Macs in the Enterprise: Are you ready?
Increasingly, employees are demanding the flexibility to use Macs in the enterprise and many organizations are responding by supporting Macs for the first time. In fact a recent ITIC survey showed that 68% of respondents will allow their end users to deploy Macs as their corporate enterprise desktops in the next 12 months. This paper covers best practices and important considerations for supporting Mac as an enterprise platform alongside Windows.
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ITIL – One Step at a Time
The Information Technology Infrastructure Library (ITIL) is the most popularly adopted best practice implementation available today and includes an IT management framework emphasizing management from the perspectives of both the business and IT service consumers. By utilizing a pragmatic approach to implementing ITIL, significant improvements to an IT infrastructure can be achieved with a quick return on investment, motivated staff involvement, and minimal operational disruption during deployment.
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Systems Management in Healthcare Top 12 Best Practices

This white paper outlines best practices for systems administration and IT professionals in healthcare environments. Based on real-life experiences of IT professionals in the medical field, it outlines best practices for IT professionals fighting to keep IT systems healthy—just as they want their patients to be.

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Why Free Patch Management Tools Could Cost You More

As organizations look to keep operating expenses down, “free” technology solutions start to look more attractive. However, when choosing a solution for patching your systems and servers, it is important to consider the total cost of ownership (TCO) and the difference in key capabilities between point patching products and comprehensive patch management solutions. This white paper uncovers those differences.

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Top 10 Ways to Increase IT ROI Without Adding Staff
Tough economic times are upon us, and no one knows how long they may last. Today, IT managers are looking for alternative strategies to increase their IT ROI. The first principle is: Simplify operations. This white paper outlines 10 specific strategies for increasing IT ROI.
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Systems Management in Education: A Best Practice Guide

This white paper outlines best practices for IT professionals in K-12 schools and higher education environments. Based on real-life experiences at school districts and colleges, it outlines a series of best practices for IT professionals from IT professionals who have not only overcome these varied obstacles but have thrived, using IT as an enabler of their personal and their students’ success.

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Top 5 Considerations when Selecting Virtual Appliances
Virtual machine technology is taking the IT industry by storm. Since VMs are self-contained and transportable, they can be delivered in a pre-configured state as virtual appliances (VAP). This whitepaper explores what essential considerations you need to make when selecting a commercial VAP, including the Virtual KBOX Systems Management Appliance.
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Best Practices in Virtualization: Integrated Management

This whitepaper examines the value of virtualization, the challenges of managing mixed environments, and a case study of a company moving to integrated management of virtualized and physical machines.

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CMDB: Options for the Fortune 100,000

While everyone is talking about the need for CMDBs, one solution does not fit all. This paper examines the why, what and who of CMDB solutions, looks at some evaluation criteria, and discusses options available to Fortune 100,000 organizations as they seek to implement an effective CMDB.

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Migration to the 2007 Microsoft Office System: A Roadmap for Success

The unique features of the 2007 Microsoft Office System make it an extremely challenging migration. However, best practices and automation can significantly improve process efficiency and reliability.

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Developing a Collaborative Endpoint Security Solution
Information security is not a standalone process. Security is not a separate entity, but should be considered as a critical element of your business operations.
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Silent Mode Installation Tips and Tricks for Windows

For many IT professionals, figuring out how to deploy a wide range of applications in silent or unattended mode can be frustrating and complicated.

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KACE K1000 Series Management Appliances Architecture

KACE K1000 Series Management Appliances bring comprehensive, easy-to-use systems management to organizations of all sizes by utilizing an appliance-based architecture. This paper describes how the K1000 appliance-based architecture provides an IT management solution that is both robust and affordable.

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KACE K2000 Series Deployment Appliances Architecture
KACE K2000 Series Deployment Appliances bring comprehensive, easy-to-use systems deployment and provisioning to organizations of all sizes by utilizing an appliance-based architecture. This paper describes how the K2000 appliance-based architecture provides a centralized, network-centric deployment solution that is both robust and affordable.
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