The Dell KACE Appliance solution is probably the best investment I think we've made for the function we get back...I don't think we would be able to operate the same way without it.
Nick Hidalgo, Director of IT
Redner's Markets Inc.

Analyst Reports

Dell KACE Announces the Release of the K3000 Appliance

This report includes EMA's analysis of the Dell KACE K3000 Mobile Management Appliance.

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Dell KACE K2000 Systems Deployment Appliance vs. Symantec Ghost - Choosing an Enterprise Deployment Solution

Point-imaging solutions such as Symantec Ghost automate only parts of the systems deployment process. The manual work that needs to be performed as a result can negate any automation benefits. In this product comparison white paper, EMA details the many advantages of the Dell KACE K2000 Systems Deployment Appliance, which caters to the entire systems deployment lifecycle.

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Best Practices in Lifecycle Management: Comparing KACE, Altiris, LANDesk, and Microsoft SCCM

Compares the Dell KACE family of appliances with leading competitors Altiris, LANDesk, and Microsoft. It explains key best practices in lifecycle management, uses these as a framework for functional comparison, and includes a cost comparison to determine overall solution value.

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Dell KACE Empowers the IT Administrator Community with ITNinja
The following report includes EMA's perspective on the ITNinja online IT community.
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The Value of Online Communities: A Survey of Technology Professionals
This King Research report is based on a survey of IT professionals conducted in June 2007. The goal of the survey was to gather data about the value and impact of online communities in addressing and resolving systems management issues using community-based information.
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EMA Radar for Client Lifecycle Management Q4 2011
Essential to the success of nearly every modern-day business are the personal IT resources relied on by their workforce to achieve day-to-day business requirements. In fact, primary ENTERPRISE MANAGEMENT ASSOCIATES® (EMATM) research has determined that roughly 90% of all U.S. workers regularly utilize a client workstation (e.g., a desktop or laptop) as part of their job. How well these systems perform directly impacts employee productivity and, by extension, overall business success. Managing these resources, however, is not as simple or straightforward as it may at first appear. Effective management of enterprise clients requires a standardization of practices and procedures across a wide range of IT disciplines necessary to support hundreds, thousands, or even millions of endpoints.
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Consumerization of IT Survey 2011

The following report, sponsored by Dell KACE, is based on a global survey of 741 IT professionals conducted in August 2011. The goal of the survey was to gather data about the usage of employee personal devices for business and corporate policy toward their adoption in the workplace.

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Current Trends with Service Desk Tools: A Survey of IT Professionals
The following report is based on a survey of IT professionals conducted in April 2010. The survey dealt with service desk trends like ITIL, ease of use and integration. The biggest surprise was the verdict on ITIL – Most SMBs did not consider ITIL as a factor during their service desk solution purchase! The survey also proved that ease of use trumps advanced features and that integration is very highly valued for service desk performance.
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Office 2010 Adoption: A Survey of Technology Professionals

While Microsoft® Office 2010 delivers compelling new productivity features for corporate users, migrating from older versions can be challenging for the corporate IT teams who must deploy it. Upgrades are particularly troublesome if there are desktops in remote offices and laptops used by a mobile workforce.

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Windows 7 Adoption Survey: A Survey of Technology Professionals (January 2010)
This Dimensional Research report is based on a survey of 923 IT professionals conducted in January 2010. The goal of the survey was to gather data about current plans and attitudes within corporate IT organizations in their adoption of Windows 7 for desktops and laptops.
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The Essentials Series: Automation Tools for Windows 7 Migration

The Essentials Series by industry expert Greg Shields will assist you in understanding those activities and enabling technologies that are available for planning and executing a Windows 7 migration. You’ll learn seven key activities required for success, read about the free tools that are available from Microsoft, as well as see alternative approaches to enabling a more automated and integrated migration.

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Desktop Power Management: A Survey of Technology Professionals
The goal of this survey is to understand the efforts being made by corporate IT departments to manage the power usage of the desktop and laptop computers – for example, turning off computers and monitors at night when they are not being used. Over 500 IT professionals participated in this survey. The vast majority believe that there is an opportunity to save energy and reduce costs with power management for desktop and laptop computers; however, less than half of all participants are actively managing desktop power usage.
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Windows 7 Adoption Survey: A Survey of Technology Professionals (March 2009)

This Dimensional Research report is based on a survey of 1,142 IT professionals conducted in March 2009. The goal of the survey was to gather data about current plans and attitudes within corporate IT organizations for adoption of Windows 7 for desktop and laptop computers.

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Kace Networks Expands Security Capabilities, Keeps Winning Customers

Kace is so far proving to be recession-proof; if anything, sales at the company seem to be picking up as the economy nosedives. That probably won't be easy to maintain, although we have long been fans of the company's business model, and the latest release is an example of how its technology continues to improve.

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Virtualization and the Mid-Market: A Survey of Technology Professionals
The following report is based on a survey of 519 IT professionals conducted in October 2008. The goal of the survey was to gather data about the current adoption of virtualization technology among mid-sized companies, defined as companies with 100-5000 employees.
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KACE Acquisition Adds Application Virtualization to the KBOX

Application virtualization offers huge potential benefits to systems administrators faced with traditional desktop lifecycle management challenges. This Impact Brief from Analyst EMA discusses the hot application virtualization market, the KACE acquisition of Computers In Motion, and its ramifications in the world of systems management.

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Kace Makes Application Virtualization Move With CIM Buy

The 451 Group gives an analysis of KACE's recent acquisition of application virtualization company Computers In Motion.

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Key Criteria for Developing a Successful IT Deployment Strategy
How an IT department addresses infrastructure changes has a direct impact on the overall value it brings to the business. In this white paper, Enterprise Management Associates (EMA) examines how organizations can develop effective deployment strategies and implement automated deployment solutions to ensure IT successfully meets business goals.
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Windows Vista Adoption Trends Part II: A Survey of Technology Professionals

This King Research report is based on a survey of 961 IT professionals. The goal of this report is to evaluate changes in attitude towards Windows Vista now that Service Pack 1 has been released. Findings include that the number of IT departments not planning to deploy Vista has increased and that more IT managers are switching to an alternative operating system.

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KACE Virtual Systems Management Appliances: New Options for Cutting Costs and Complexity

The following report is based on a survey of IT professionals conducted in May 2008. Findings include that companies are not confident that deployed software is in compliance. Multiple problems with software license compliance were identified by participants including deployment of unlicensed software, lack of preparation for software audits, and inadequate effort to ensure compliance.

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Software License Compliance: A Survey of Corporate IT

The following report is based on a survey of IT professionals conducted in May 2008. Findings include that companies are not confident that deployed software is in compliance. Multiple problems with software license compliance were identified by participants including deployment of unlicensed software, lack of preparation for software audits, and inadequate effort to ensure compliance.

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The EMA All-Stars for Enterprise Systems Management for 2008
In this report, KACE was named as the “Rising Star” in Provisioning, Client Lifecycle Management, Patch Distribution, and System Configuration Management. “Combined with its innovation and growth, this makes KACE a rising star to be reckoned with.”
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KACE Networks ups capacity, adds virtual appliance as business soars
Read the 451 Group's report on company announcements regarding support for virtual appliances, larger number of managed network endpoints and robust business growth.
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KACE Networks upgrades helpdesk and patch management, targets the enterprise

The 451 Group weighs in on KACE enhancements to its popular appliance-based systems management solutions as well as impressive revenue numbers.

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Windows Vista Adoption and Alternatives: A Survey of Technology Professionals

This King Research report is based on a survey of over 900 IT professionals. Findings include that the majority of IT organizations are not planning to upgrade to Vista, and that a significant number of IT organizations have actually considered moving to non-Windows operating systems to avoid the upgrade.

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Impact Brief: KACE Scales to Larger Enterprises

Analyst firm Enterprise Management Associates profiles the recently-improved KBOX Systems Management Appliances and Systems Deployment Appliances aimed at making the appliances more attractive to the largest medium enterprises.

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Addressing the IT Requirements of The Fortune 100,000
What is the Fortune 100,000? This report investigates why the Fortune 100K (or medium enterprises) face unique challenges in balancing their size and resources, and will help you understand the need for a Fortune 100,000 focused systems management solution.
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Systems and Security Management: A Survey of Mid-market Organizational Readiness

This King Research report is based on a survey of IT professionals conducted in February 2007. The goal of the survey was to gather data on their approach to unifying systems and security management.

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Impact Brief: KACE Releases KBOX 1000 Series

Analyst firm Enterprise Management Associates profiles the recently-released KBOX 1000 Series Systems Management Appliances, aimed at automating system management -- especially for midsized businesses.

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Automating Repetitive IT Tasks: A Survey of Desktop and Server Management
This King Research report is based on a survey conducted in June 2006 to examine the current state of task automation for desktop and server management tasks.
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