Easy-to-use, Comprehensive and Affordable Systems Management
There's a very small learning curve, especially with the JumpStart program, they really get you right into it.
Sasha Panasyuk, System Administrator
Concert Pharmaceuticals
Dell KACE K1000 Systems Management Appliance
The easy-to-use, comprehensive and affordable systems management solution.

IT Asset Management

Effective IT Asset Management, Tracking and Reporting

A consolidated and centralized approach to IT asset management is crucial for effectively managing the IT infrastructure of servers, printers, switchers, routers, computers, software and non-computer assets, but has proven to be an elusive goal when attempted with manual processes, spreadsheets and other semi-automated systems that can’t keep up with the pace of change and asset complexity. The reality of software compliance, the desire to implement industry best practices such as ITIL and to track resources from purchase to retirement, have cost most organizations an inordinate amount of time and resource with little success.

K1000 asset management saves organizations time and money by providing comprehensive and flexible asset management across a variety of devices and OSs like Windows, MAC, Linux and UNIX that is also easy to use and affordable. It unifies and automates both the non-computer and computer inventory asset management processes from deployment to retirement, including asset data audit, tracking, compliance and reconciliation. It tracks non-computer and computer assets in a single configuration management database (CMDB) including servers, switchers, printers, phones, PDAs, teleconferencing gear and other high value assets. Computer inventory and asset data is audited automatically on an on-going basis. And once asset data is rationalized, K1000 asset management enables asset tracking through the lifecycle including move, add, change and delete (MACD) activities. K1000 asset management ships with common license types for automatic out of the box support for storing asset associations such as vendor, contract, service and maintenance contracts, ensuring accurate tracking of the financial and service impacts of asset changes.

Software Catalog

The K1000 integrates with the Dell Application Catalog to provide comprehensive software discovery and reconciliation capabilities. Keeping track of software licenses and usage has become exponentially harder due to the proliferation of versions, inconsistent naming and tracking mechanisms and increasingly complex license structures. With over 110 million software entries, the Dell Application Catalog contains important information, including application version and name variations, normalized publisher names and categorization of the applications themselves. This enables IT administrators to accurately and reliably discover, track and manage software assets to optimize license usage and achieve compliance. The Dell Application Catalog is updated daily and can be downloaded as frequently as needed. It also automatically maps minor versions up to the parent package to enable tracking of licensing and usage across major versions. The K1000 is able to discern whether an application has been installed in standalone mode or as part of a greater software suite. 

Managing Assets

K1000 asset management capabilities are extremely flexible and allow administrators to easy create, assign and modify assets. Computers are automatically added as they are discovered on your network. Assets can be quickly assigned or modified using the intuitive K1000 Web-based interface. They are integrated across complementary K1000 functions and are reflected in the main inventory and service desk, so that they can be easily tracked via standard reporting. New or modified asset types can be linked to any other asset type, and support a comprehensive list of field types, including attachments. This allows K1000 asset management functions to be quickly tailored to meet the asset management and compliance needs of any organization.

Software Asset Management (SAM)

Software asset management (SAM) features of the K1000 enable organization to maintain software license compliance, harvest unused or underutilized applications, and better negotiate volume purchases. The K1000 integrates with the Dell Application Catalog to provide accurate and reliable software license usage and tracking across application versions, name variations, publisher names and application categorization. This enables IT administrators to accurately and reliably discover, track and manage software assets to optimize license usage and achieve compliance. The inventory process discovers installed software on machines. Using drop down menu filters to define software asset groups, the associated licenses can be tracked against the number of installations using K1000 asset management capabilities. Tracking for software compliance can be automated. By defining filters to include all current, and more importantly future, versions of an application in the license group, an administrator can monitor the number of licenses installed automatically, even as new versions of an application become available. This is essential for managing software license agreements, including upgrades. It also provides flexibility for negotiating ongoing volume purchases.

Adding and Modifying Asset Types

K1000 asset management is extremely flexible and allows administrators to easily create new asset types or modify existing asset types. New or modified asset types can be linked to any other asset type and support a comprehensive list of field types including attachments. This allows K1000 asset management to be quickly tailored to meet the IT asset management and compliance needs of any organization.

Software Metering

Software metering provides the ability to see what software is actually being used versus just installed. This allows unused licenses to be reassigned to other users or retired, significantly reducing software use-based licensing costs. It also allows IT administrators to monitor usage for compliance with license agreements. The K1000 enables IT administrators to view usage information based on when an application is actually run, thereby allowing them to reliably track usage to ensure optimization and compliance. Usage data includes a count of application launches, total minutes used and last used date. E-mail notifications and alerts can be configured and tied to contract expirations and renewals.

Asset History

K1000 asset management provides a full audit trail on all asset changes including software and hardware changes on computers. This allows for better asset management control and accountability.

Importing Assets

K1000 asset management functionality makes it easy to leverage asset information from other systems such as databases, bar code applications and even Excel spread sheets. Simply browse to any CSV file and map its fields to K1000 asset management using the intuitive asset import wizard.

Reporting and Reconciliation

K1000 reporting provides for quick and efficient asset reporting and reconciliation. Pre-packaged reports and an intuitive ad-hoc reporting wizard make it easy to document license compliance, and gain visibility into asset disposition and ownership.

Software License Optimization

The K1000 allows IT organizations to optimize software license usage by accurately tracking and managing software assets. The K1000 integrates with the Dell Application Catalog, which enables IT administrators to normalize software licenses across multiple versions and names. It also provides accurate metering and usage information for all managed software, and tracks software drift as applications are installed and uninstalled across the organization. This helps IT organizations save money by cutting unnecessary software licensing and support costs due to sub-optimal usage.