Automated IT Administration
Automated IT for Simplified Systems Administration
Systems Management that is complicated for the IT administrator defeats its purpose. Overly complex software solutions too often exist as the roadblock to effective systems management and more streamlined automation of the IT administrator's tasks.
All K1000 IT administration tasks are accomplished via an easy-to-use, familiar tab-based user interface allowing administrators to accomplish the breadth of their systems administration tasks. They are designed for a variety of skill levels, from new user to expert, and include a comprehensive search capability which enables search across the entire K1000 database.
Single, Intuitive User Interface
The K1000 Management Center is the Web-based administrative interface that provides a unified and intuitive interface to all K1000 functionality. This easy-to-use interface keeps training time to an absolute minimum, provides for quick deployment, and enables technicians of all levels to administer the K1000. Full integration further reduces costs and improves ease-of-use by giving administrators a unified view across all IT management functions such as inventory, software distribution, service desk and security. User interface integration allows for a single sign on and fast switching between the K1000 Management and K2000 Deployment consoles for users of both appliances. The K1000 has extended Active Directory’s Trust in order to provide single sign-on capabilities for both the End User Portal and the Appliance’s management interface.
Ease of Deployment and Administration
Plug-and-play deployment allows organizations to simply connect the K1000 to their network and immediately begin managing their systems. No software installation or customization is required, but easy agent deployment is facilitated in order to provide the full richness of the K1000 operations support. Dynamic groups ease IT administration by logically grouping computers by LDAP OU, department, location, IP address or any characteristic, significantly speeding software distribution. Wake-On-LAN capabilities save power and enable software updates or patches during off hours. Integration with Active Directory enables Single sign-on so administrators and end-users to easily access the K1000 console and user portal with their corporate logon credentials.
Our vision at Dell KACE is to provide an appliance-based approach to systems management, to create time for systems administration professionals, while saving money for their companies. Focusing on ease of use is a top priority. Having a single starting point for users that provides a quick view and understanding of the overall status and activity on the K1000 gives the user an easy means to check on current operations before proceeding with the next set of operations. The Home Page provides this starting point with a summary of the main tasks currently running in the system and updates from KACE support.
The guided tour helps users unfamiliar with an area of the K1000 by explaining features and providing context sensitive navigation designed to help a user explore the K1000, quickly illustrating how to use the functionality. The guided tour includes example exercises based on best practices to help the user get started in using a new area of the K1000.
LDAP and Active Directory Integration
Real time integration with directory services such as LDAP and Active Directory (AD) also speeds deployment and reduces maintenance costs. The K1000 allows organizations to leverage their directory services for the creation and management of device and user groups, and for user authentication and permissions. This accelerates deployment by allowing organizations to quickly set up management groups and define users. Maintenance costs are also kept low through real-time integration. As directories change, groups within the K1000 will dynamically be updated, which means no maintenance of LDAP information in the K1000 environment is necessary. Similarly, the K1000 will automatically reflect any new credentials for user authentication when changes are made in LDAP or AD. The K1000 also integrates with Active Directory to offer single sign-on with corporate logon credentials for both end-user portal as well as administrative console.
Authentication, permissions and administrative rights management are all controlled through a single interface. The K1000 provides both functional permissions and device permissions allowing organizations to tightly control which IT administrators have access to specific K1000 functionality and machine groups. Device permissions are supported via the set up of separate Organizations within the K1000 - see K1000 organizational management.
Full Audit Trail
Audit tracking ensures key IT administration activities are tracked and reported by time and activity owner, improving governance. The ticket archiving feature and the configuration history feature enable IT organizations to create and maintain an accurate audit trail.
“One click” updates are easily accomplished via the K1000 management console, with no hardware upgrades required. Updates encompass the entire solution from operating system through to the application. The automated agent updates feature automates the process of downloading agent updates to the K1000 server, enabling IT administrators to keep endpoints up-to-date in a reliable and scalable way. Keeping the agents up-to-date is the first step toward implementing endpoint security and maintaining regulatory compliance. One-click agent updates allow IT organizations to easily download and push out agent updates to end-points.
The K1000 automatically conducts nightly maintenance including system backup to a dedicated disk, a security audit and disk defragmentation.