KACE Endpoint Systems Management Products
Dell KACE K1000 Systems Management Appliance
The easy-to-use, comprehensive and affordable systems management solution.

IT Inventory Management and Device DiscoveryNew Feature

IT inventory management system for Windows, Mac, and Linux Systems

Understanding what hardware and software are installed across an organization is the most basic step to effective systems management, and often one of the most difficult to complete accurately without major investments in time and resource. Crucial areas such as license compliance, security and the knowledge to accurately perform upgrades and migrations can all be automated using K1000 inventory capabilities, saving time and money by eliminating manual, error prone tasks.

The K1000 provides comprehensive IT asset management through unified discovery, inventory, asset management and reporting for virtually the entire enterprise infrastructure, regardless of OS platform. The K1000 delivers detailed hardware and software inventory information for Windows, Mac, Linux and UNIX systems. It auto-discovers network-wide hardware and software configurations through managed agents or agentless network scanning, for a complete device inventory. Detailed configuration information is captured for desktops, notebooks, servers, printers and networking equipment such as routers and switches.

Agentless Inventory

The K1000 agentless inventory capabilities enable scanning the entire network to identify and catalog all network connected devices. Agentless technology enables inventory for systems when an agent should not be installed or for older operating system versions unsupported by agents. Devices on which an agent cannot be deployed can also be inventoried and included in asset management. In addition, the K1000 machine inventory API allows it to inventory, track and asset manage endpoints that run unsupported operating systems. For those systems where the KACE agent cannot be deployed, the API allows the inventory information to be scripted at the endpoint. Then it is pushed on to the K1000 by uploading the generated XML file over a secure, authenticated and authorized HTTP connection. Agentless device inventory is useful for identifying systems for K1000 agent deployment, as well as tracking devices for implementing the machine inventory API where installing agents is not practical or possible.

Dynamic Grouping

Dynamic groups provide a convenient way to implement policies in software distribution, patching and configuration management by allowing like computers to be grouped as targets to be recipients of these specific activities. Groupings can be created using such criteria as similar hardware and software, network location or department and/or organizational unit. As an example, consider a group set up to free up disk space and improve performance by initiating a defrag disks operation automatically. Machines which hit a disk space free threshold could be filtered into the group dynamically, and would automatically exit after the operation has completed.

Dell Warranty Integration

The K1000 allows automatically pulls Dell Warranty information of all Dell devices -- PCs, laptops, printers, servers, storage, and perphirals -- directly into the K1000 console. Information such as shipped date, expiry date, and links directly to the Dell warranty site, allows users of Dell systems to address warranty expiration of managed assets by choosing to refresh assets buy extended warranty or retire them. This enables efficient IT asset lifecycle management thereby reducing costs significantly through avoided post-warranty maintenance costs, and gained savings from end-of-life-ing old assets in a timely manner. The Dell Warranty canned reports make it easier for users to monitor warranty expiration of all Dell assets.

Agent-based Computer Hardware and Software Inventory

Once the K1000 agent is deployed, a more detailed hardware and software inventory of managed systems is available. An inventory of all computers and installed software on those systems can be viewed, including all software titles and the systems on which they are installed. Direct links to PC manufacturers' sites are also provided based on discovered service tag or serial numbers. The K1000 agent runs a full hardware and software inventory on a target system the first time it is installed, and will run subsequent inventories based on a configurable inventory interval. New hardware and software inventory information is reported to the K1000 each time the agent connects to the appliance.

Device Discovery

The K1000 uses a variety of protocols to discover all network connected devices. ICMP-based ping, Telnet, SSH2, SNMP, and Socket tests can be used to interrogate the network. And in cases where you are unable to authenticate against end point, you can utilize NMAP to determine the probable operating system residing on a specified IP address. Scanning protocols can be combined and automated to provide fast and reliable identification of all devices, versions of workstations, servers, printers, network devices and any other SNMP enabled device.


The K1000 provides an easy-to-use web interface for access to inventory information as well as wizard-based reporting. Hardware and software inventory can be viewed and reported from both the Inventory tab as well as through the Alerts and Reports section of the K1000 user interface. Complete installed software reporting, including historical information, is provided including operating system, applications, registry entries, files, and hotfix and patch status.