KBOX™ Systems Management Appliance
Integrated Desktop Management Software Alternative
Saves you time and your company money versus traditional desktop management software
KBOX is the Systems Management Appliance that saves you time, and saves your company money. Our vision at KACE™ is to provide an appliance-based approach to systems management, to create time for systems administration professionals, while saving money for their companies. KBOX appliances are available as both physical and virtual appliances, providing customers with a variety of deployment options and allowing them to leverage their investment in the VMware virtual infrastructure.
Unlike traditional desktop management software, KBOX Systems Management Appliance deploys in one day
Simply plug the appliance into your network, give it an IP address and you are ready to begin server, asset and desktop software management. You’re immediately able to complete a computer inventory, distribute software, perform patch management, run compliance reports, enforce security settings and more.
A new approach to desktop management software, KBOX Systems
Management Appliance training takes only hours
KBOX appliances turn frustrated desktop management software administrators into systems management gurus after only a few hours of web-based training. From concept to delivery, KBOX is driven by a web-based, intuitive console that allows for advanced administration tasks to be effectively handled by even the most junior administrators. Managers are provided more time for strategic initiatives.
A cost effective alternative to traditional desktop management
software
KBOX appliances cost one-third that of desktop management software alternatives. Because the KBOX is a hardened and self-healing appliance, there are no hardware or software pre-requisites, no professional service fees and no hidden costs. It’s all in the appliance!
Why Choose KBOX Systems Management Appliance?
KBOX Systems Management Appliance delivers integrated systems management capabilities unlike traditional desktop management software approaches, which are typically not integrated. KBOX accomplishes this via an extremely flexible, intelligent Appliance-based Software Delivery (AbSD) architecture, providing a comprehensive solution that saves you time and your company money. KBOX also provides direct access to time-saving systems management community information using AppDeploySM Live, the leading destination for end point administrators. The result: Comprehensive systems management at one-third the cost of software alternatives.
Easiest to Use
- Train users in hours with web-based instruction
- Empower network administrators of all levels, from junior to advanced, via an intuitive web-based console
- Integrate with existing LAN services such as LDAP, Active Directory and SAN facilities, or operate in stand alone mode
- One click updates make upgrading and patching the appliance easy
Comprehensive
- KBOX Systems Management Appliance addresses the full gamut of systems management tasks: Computer Inventory, Software Distribution, Patch Management, License and Regulatory Compliance, Asset Management, Security, Alerting, Remote Administration, Reporting, Help Desk, and more – it's all in the KBOX
- Agent support for Windows, Mac, Solaris and Linux operating systems
- Agent-less support for any network addressable device
Affordable
- Deploy in one day with plug-and-play connection to your LAN
- No hardware or software pre-requisites are required
- No professional services fees are required to deploy the KBOX appliance
- Built-in backup and recovery simplifies setup and maintenance
- A hardened and self-healing appliance keeps maintenance costs low
- Remote Site support without dedicated hardware or staff
Key Features
KBOX systems management appliance provides a single solution for management of the complete lifecycle of any desktop, laptop or server. Key features include:
See the full KBOX features list and KBOX models page for more details.
KBOX is designed for enterprises and business units with 100 to 8500 nodes.
Systems Management. Done.™
KBOX Systems Management Appliance Modules
The Asset Management Module unifies and automates non-computer and computer inventory and asset management processes from deployment to retirement, including asset data audit, tracking, license compliance and reconciliation using an appliance-based approach.
Audit Asset Data
The Asset Management Module tracks non-computer and computer
assets in a single configuration management database (CMDB)
including phones, PDAs, teleconferencing gear and other
high value assets. Computer inventory, software and asset data is
audited automatically, on an on-going basis.
Track Assets
Once asset data is rationalized, the Asset Management Module
enables asset tracking through the lifecycle including move,
add, change and delete (MACD) activities. Vendor, contract,
service and maintenance contracts are also stored, ensuring
accurate tracking of financial and service impacts of asset
changes.
Reconcile Asset Data
Audit and tracking are just the first steps. As a CMDB,
the Asset Management Module contains both the consolidated
asset and vendor data to enable comprehensive asset data
reconciliation.
The Security Audit and Enforcement Module provides advanced scripts and utilities that automatically find and remediate security vulnerabilities, enforce security policies and, when necessary, quarantine problem nodes (optional on KBOX 1100) using an appliance-based approach.
Security
Audit provides a complete scan of your network to uncover
vulnerabilities - based on the OVAL
standard endorsed by US Computer Emergency Readiness
Team (US Cert) and the Department of Homeland Security
- Security Policy Management and Scripting includes pre-packaged security audit templates which can be edited and enhanced for specific security policy implementation
- Security Remediation and Quarantine provides the ability to remediate and fix problems, via patches, hotfixes and more. And when necessary, it quarantine nodes, limiting your network's exposure to vulnerabilities.
The KBOX Help Desk Module provides easy-to-use, configurable and integrated functionality for trouble ticket management including policy-based workflow across ticket submission, tracking and resolution and pre integration with key functionality.
Policy-based workflow drives configurable ticket management
The KBOX Help Desk Module includes the ability to configure process based rules to govern the flow of tickets. Tickets are also completely customizable, searchable and sort-able. Ticket queues can be pre-defined based on skill sets, location, and other parameters. Further, KBOX tracks the ongoing process, including reporting changes in ticket status to appropriate parties.
Pre-integrated with inventory, configuration & asset management
As KBOX is a pre-integrated appliance, all functionality is available from a single UI and all data is pre-integrated. Administrators can easily move from problem analysis in inventory management to resolution in configuration management. Further, all activities and impacts are tracked, ensuring easy auditing
Integrated self-service user portal
KBOX makes it easy for users to submit support requests by email or through the self-service user portal. The integrated portal allows users to access a flexible knowledge base, see hardware and software inventory information, install IT controlled software packages, and access support tickets.
