Help Desk via KBOX Appliance - Automated Ticket Management, Escalation and Integration

KBOX™ Help Desk Module provides a support ticket submission, tracking and management system integrated with a powerful set of KBOX capabilities that save you time, your company money.

Key Features Include:

  • Email & User Portal submission and ticket notification
  • Configurable ticket auto-assignment and escalation rules
  • Customizable and extensible ticket fields
  • Integrated automatic and configurable customer satisfaction survey
  • Easy-to-use integration with KBOX capabilities including computer inventory, deployment, asset management, patch management, configuration management, remote control, imaging, alerts and reporting

View a Flash KBO™ demo by filling out the form at right.

View a Flash KBOX™ Demo
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