KACE Customers Achieve Dramatic ROI and Cost Savings
New Survey Shows More Than 50 Percent of KACE Customers Reported Their KBOX Appliance Paid for Itself in Less Than Three Months
MOUNTAIN VIEW, Calif. – January 20, 2009 – KACE, the leading systems management appliance company, today announced the results of its 4th Annual Customer Survey that revealed its users are stretching their shrinking IT budgets with the time and cost savings achieved through the award-winning KBOX™ family of systems management and deployment appliances. More than 50 percent of KACE customer survey respondents reported their KBOX solution had more than paid for itself in less than three months. Time to deploy was another huge area of savings – the survey found more than 50 percent reported full deployment in less than one week, another proof point that KACE customers are “doing more with less”.
The research, consisting of an online survey with more than 225 KACE customer respondents, was conducted last fall to gather data from end-users about their use and experiences with KBOX technology. The majority of KACE’s customer base comprise of medium enterprises which have been hit especially hard by today’s economy. The survey revealed that time and cost savings were critical factors for customers choosing to purchase KBOX. The survey also showed KBOX continues to attract first time systems management customers who in the past could not afford the cost and complexity of traditional software-only products, with over 62 percent responding that KBOX was their first commercial systems management solution.
“The ROI we offer our customers is incredible,” said Rob Meinhardt, co-founder and CEO of KACE. “Companies today not only seek technology that fits their specific needs, but also their shrinking IT budgets and small staffs. Prior to KACE, the market was limited to software-only solutions that were far too costly and complex for medium enterprise users. KACE allows any organization to deploy a comprehensive systems management solution quickly and affordably.”
A summary of the key survey findings include:
- More than half of KBOX users who evaluated ROI report the KBOX paid for itself in less than three months;
- More than half of KBOX customers deployed in less than one week;
- The top three vendors replaced by KBOX were Altiris, Microsoft SMS, and Numara;
- An increase in sales in every vertical industry KACE markets to, particularly healthcare, financial services, and manufacturing;
- 85 percent of respondents reported “high” satisfaction with the KBOX systems management and deployment appliances.
“The economy has created a strong market for technology that helps IT departments stretch their budgets,” said Tim Clark, senior analyst from The FactPoint Group. “Organizations strive for systems management products that empower them to achieve increased ROI while delivering the levels of service their customers expect.”
Clark and KACE recently published a white paper focusing on key system management strategies to do more with less called, Top 10 Ways to Increase IT ROI Without Adding Staff. The white paper is available at: /jp/resource-center/resources/white-papers/Top-10-Ways-to-Increase-IT-ROI-Without-Adding-Staff
KACE saves its customers both time and money. Systems managers from medium sized enterprises are often forced to wear many hats throughout the day to work on a myriad of IT functions. KACE helps consolidate these functions by providing a single appliance for all projects, while delivering easy-to-use, comprehensive systems management that is affordable. The KBOX family of appliances fulfills all of the systems management needs of a medium enterprise, from initial computer deployment to ongoing management and retirement.
About KACE™
KACE™ is the leading systems management appliance company. The award-winning KBOX™ family of appliances delivers easy-to-use, comprehensive systems management capabilities. KACE customers usually install in one day and enjoy the lowest total cost compared to software alternatives.
KACE is headquartered in Mountain View, California. To learn more about KACE and its product offerings, please visit http://www.kace.com or call 1-877-MGMT-DONE.
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Editorial contact:
Cathy Wright
Kulesa PR
650-340-1985
cathy@kulesafaul.com