KACE Studies
Dell KACE Appliances are deployed across all industries and the globe. Read the following KACE Studies to see how leading organizations are addressing their system management needs with KACE Appliances.
Academy School District 20
"The KACE Appliance has saved us an immense amount of time. To think about one site that has several hundred computers, and then to have to manually go and see what programs need to be installed, or try to run Windows updates- to get them up to speed (without the KACE Appliance) would have taken an extra year. It would have been an outrageous amount of time without the appliance." - Rich Battin, IT Support Services, Academy School District 20
Allianz Global Risks US Insurance Company
"Immediately after deploying our KACE Appliance we began reaping benefits that we long wanted with our other software solution, but simply were not able to achieve. Along with being easy-to-use and offering incredible time savings with the tasks that we perform each day, we found the KACE Appliance to be incredibly flexible and reliable." - Jeff Jones, Supervisor of Computer Operations, Allianz Global Risks US Insurance Company
Antioch Unified School District
"We agree with our students about how important it is to save energy, which we can do with our Dell KACE Appliance." - Bennie Driskell, Supervisor of Technology Support, AUSD
ATCO
Haiti is a third-world country, and most Haitians do not have the luxury of using technology everyday; yet they learned how to use the Dell KACE Appliances within two days." - Obaid Omer, CIS Supervisor, ATCO
Austin Diagnostic Clinic
"Initially, it seemed that it may be too good to be true, but we quickly realized that KACE really delivered on what it said it could deliver, and this fact was only solidified by the immediate one-day ROI we experienced once we deployed the technology." - Ed Leonard, Systems and Network Administrator, Austin Diagnostic Clinic
Battle Ground Academy (BGA)
"Imaging tasks used to take forever-a day per machine, to be exact. Using the KACE Appliance we're able to image almost 100 machines in a day." - Andrew Peercy, Administrator of IT Operations, Battle Ground Academy
Benchmark Group
"To date, I have not had anything that the KACE Appliance couldn't roll out; coupled with the KACE support staff, the KACE Appliance has made my job much easier because I no longer have to monitor certain items and I know I can call for help if needed." - Chris Blake, Systems Technician, Benchmark Group
Black Diamond
"“I was sold on the Dell KACE Appliance from day one. The price point was perfect, and we liked the fact that everything we needed–inventory management, patching and compliance–was wrapped up into an all-in-one solution." - Matt May, service desk analyst at Black Diamond
Boyd County Public Library
"For me, the KACE Appliance is like an extra person on our IT team—an extra set of legs." - Leigh Scaggs, Network Administrator, Boyd County Public Library
Charlotte School of Law
"We were absolutely blown away by the breadth of features the K1000 Management Appliance offered." - Ryan Haylock, Director of IT Services at Charlotte School of Law
City of Columbia
"The thing I appreciate most about our KACE Appliance solution is that it saves our IT team a tremendous amount time and that translates to a great deal of money." - Rick Harrison, MIS director at the City of Columbia
City of Franklin
"The all-in-one appliance means you have less to manage and set up and maintain. We had it running within a few hours. And I can keep things updated without the user ever knowing." - Jason Potts, Network Administrator, City of Franklin
City of Wagga Wagga
"It’s a complete management system that allows us to take full control of the PCs. We have gained benefit from the KACE Appliance from day-one." - Michael Schmid, Manager of Information Technology, City of Wagga Wagga
CLEAResult
"Previously users couldn't get a response to a service ticket for days. In our first month with Dell KACE, we cut response time to four hours making it easier for users to contact IT and providing deeper insight into our pain points." - Robert Kresko, Manager for IT Support Services, CLEAResult
Dexter and Southfield Schools
"In our environment I would say that without the KACE Appliance, we would have had to hire two or three more people." - Michael Williams, IT manager, Dexter and Southfield Schools
DRT
"The KACE Appliance really helped us solve the problem of updating multiple hundreds of desktops throughout the organization without having to go desk to desk installing things manually." - David Geis, CIO, DRT
EHESP
"It took just 15 minutes to get our Dell KACE K2000 Deployment Appliance up and running in our network. Straightaway we could see how intuitive it was to operate." - Gwendal Rosiaux, IT and Telecommunications Department Manager, EHESP
Expereo
"I can do a week's work in half a day with Dell KACE K1000. We're very satisfied with the solution." - Tamas Turi, IT Support and System Engineer, Expereo
Golfsmith
"[We have been able] to maintain an aggressive deployment schedule without adding IT staff." - Michael Henderson, Director of Operations, Golfsmith
GPS Engineering Company
"The KACE support staff has been fabulous and wonderful to work with. And we estimate 375 person hours per month in labor savings as we integrate the KACE Appliance into our routine" - Support Analyst, GPS Engineering Company
Grey Worldwide
"KACE technology allows smaller teams, as well as large teams, to run a very smart IT shop by allowing us to easily manage issues before they grow into bigger problems. This is on top of the first-class support we get for our KACE Appliance and the ability to manage daily maintenance tasks with ease." - Chris Head, IT Manager, Grey Worldwide
Holland Company LP
"The KACE Appliance has prevented us from having to hire two additional people in the IT department. The appliance has more than earned its keep. We will continue to see additional benefits from using KACE ." - Lynne Sabuco, Manager, Client Services, Holland Company LP
Holmesdale Technology College
"The KACE Appliance worked the first time perfectly. You configure it once and test and send out live and you don't have to worry about it. It just works. It's like having another member of the team, whose sole purpose is to install software." - Gareth Waghorn, Information Communication Technology Strategy Manager, Holmesdale Technology College
Ipanema Technologies
"Now, with the K1000 appliances, we can generate a report in an hour that tells us how many licences and which versions of software we have." - Stephane Gros, IT Manager, Ipanema Technologies
Isambard Community School
"With KACE, we are able to manage all our desktops regardless of the different operating systems from one central point and at a cost-effective price." - Matt Garland, IT Network Manager at Isambard Community School
Island Hospital
"We estimate we saved over $110,000 during the first year alone using the KACE Appliance. Seriously, the hardest part of deploying the KACE Appliance was running the wires! Most important, however is the technology gave us back hundreds of work hours." - Steve Coryell, IT Assistant Director at Island Hospital
Jordan's Furniture
"Incredibly, our IT staff was up and running with the KACE Appliance in less than four hours. We found that alternatives [to the KACE Appliance] were more complicated and much more cost- and time-consuming to deploy." - Jason Cummins, Information Services Manager, Jordan's Furniture
Keller Independent School District
“Instead of spending 95 percent of our time on break/fix and 5 percent on new projects, we’re spending 50 percent on break/fix and 50 percent on innovation—a 10-fold increase because of Dell co-sourcing and the Dell KACE Appliances.” Joe Griffin, Chief Technology Officer, Keller ISD
KN Networks
"The whole infrastructure is now much more stable and we know it’s 100 per cent patched. We initially anticipated a return on investment in less than 12 months, but now I think we’ll beat that." - Maurice Daly, Chief Information Officer, KN Networks
Lake Sumter
"What KACE does is take complex tasks and boil them down to seamless efforts. We save a tremendous amount of time on IT tasks thanks to our KACE Appliance and it’s a wonderful thing." - Jim Root, CIO, Lake Sumter EMS
Law In Order
"If we discover issues in the environment that need to be modified to complete a client’s job effectively, we can roll those out very quickly with the KACE VK2000. That improves the quality of our work and allows us to be more flexible." - Paul Gooderick, Director, Law In Order
Locks Law
“By automating routine management tasks, the Dell KACE Management Appliance has eliminated the need for an additional entry level IT person, saving us about $30,000 a year.” - Chris Meyers, IT Director, Locks Law
Mary Institute and Saint Louis Country Day School
"We selected Dell KACE because of its ease of use. We wanted a simple solution that didn’t require two to three weeks of set up and training and really liked the fact that we could do the set up on our own." - Tom Wyman, Director of IT, MICDS
Maui County
"The KACE Virtual Appliance has delivered on all of KACE’s promises and saves us a tremendous amount of time, money and also space—all three exceptionally important aspects of systems management to us." - Carmela Ho, Computer Systems Support Technician, Maui County
Northwestern Memorial Physicians Group
"I can explain the KACE solution in three words: simple, elegant, affordable-everything we were looking for in a systems deployment solution." - Guy Fuller, Technology Director, Northwestern Memorial Physicians Group
"With the Dell KACE K1000 Management Appliance I review and approve only the updates I need to. By reducing the time I spend on this, I’ve increased the time I have to focus on strategic initiatives." - Mikko Kauttu, Chief Information Officer, Optinet
Osterwalder, Lehmann Ingenieure und Geometer
"The Dell KACE K2000 Deployment Appliance makes it quicker and easier to introduce new technologies. Installs take one hour instead of one-and-a-half days."Erich Widmer, Area Manager, Surveying, Geoinformatics and Informatics, Osterwalder, Lehmann Ingenieure und Geometer
Peterpans
"Once the solution is out in the field and running it’s pretty much self-managed. That’s one of the reasons we like the Dell KACE Appliances so much." - Donovan Petersen, IT Manager, Peterpans Adventure Travel
Ping
"Our decision to move forward with KACE has dramatically increased our overall IT efficiency. Our IT focus shifted from worrying how to maintain all these systems to focusing on the solution." - Eric Hart, end-user computing manager at PING
Pueblo School District 70
"To think we almost hired additional IT team members to handle our growing systems management demands is laughable when in the end we just needed KACE." - Julie Budz, IT specialist at Pueblo School District 70
Redner's Markets
"Our security assessors are often on site to ensure we're meeting the PCI guidelines. We showed them the solution we were using and they were all extremely pleased with the results Dell KACE delivered." - Nick Hidalgo, Director of IT, Redner's Markets
Renovis
"The AD integration is very important to us. It allows users to log into the KACE Appliance to use it as a portal without needing a new username and password, and doesn't create more accounts for IT to manage." - Mark Bernfield, Senior Systems Administrator, Renovis
Resco Products
"Prior to Dell KACE my workload literally required two of me. The Dell KACE Appliances helped us eliminate the need to hire extra staff and provided the tools to help streamline our systems management tasks, freeing me up to focus on more strategic IT projects." - John Verbosky, Helpdesk Coordinator, Resco
Rogers
"The KACE Virtual Appliance is so flexible the things we are able to do are limited only by our imaginations and ingenuity." - Scott Baehr, Systems Administrator at Rogers Retail
Royal Liver Assurance
"We recently rolled out a number of new files to the machines in one of our business units. With the KACE Appliance, it was one person and one click to deploy all 50 machines simultaneously." - Mark McCann, IS Customer Support Manager, Royal Liver
Safeway Insurance reduces storage footprint by 60%
“If we have poor performance, we’re not selling insurance. Microsoft SQL Server running on Dell EqualLogic SANs now supports the core of our business, where performance and availability are absolutely critical.
Mike Leather, Director of IT Operations, Safeway Insurance Co.
Satel
"I used to spend around four to eight hours on a full system upgrade for each machine. With the Dell KACE K1000 Management Appliance, it takes me around 30 minutes." - Ari Lietzen, IT Manager, SATEL
SBB Cargo
"We estimate that the Dell KACE K1000 Management Appliance is helping us save more than CHF 2 million a year. Our total cost of ownership is now CHF 900,000 annually." - Heinz Hoffmann, Head of IT, SBB Informatik
SEGA UK
“ We’ve reduced the impact of patching and IT maintenance across our business. For example, we don’t interrupt users’ work by deploying updates during office hours. We use the Dell KACE VK1000 Virtual Management Appliance to complete these tasks at suitable times.” Luis de Mendonca, IT Manager, SEGA Europe
South Coast Water District
"We were spending about 8 hours a week just managing patching functions prior to the Dell KACE Appliances." - Bryon Black, IT Manager, South Coast Water District
St. Hilda’s High School
"Looking at the Dell KACE Systems Management and Systems Deployment Appliances, we saw that they could provide all the functionality that we required in one place, which would greatly reduce the teamís system management overhead." - Lee Ellis, Network Manager, St. Hilda’s High School
St Laurences College
"Gone are the days when we had to go out and fix a machine. Using the Dell KACE Appliance's service desk tickets are helping us identify issues and are now quickly closing service desk queries." - Anthony Kennedy, IT Operations Manager, St Laurence's College
St. Rita's College
“We have tripled our laptop fleet but we only need one extra technician to manage it efficiently. By automating so many management and deployment tasks, Dell KACE has saved us from having to employ additional human resources.” Keith Birch, Assistant Principal, IT and Administration, St Rita’s College
Sysmex
"With the Dell KACE K1000 Management Appliance automatic installation tool, we have reduced the time spent on software installations by at least 50 percent." - Matthias Tiedt, IT Administrator, Sysmex Europe
Truliant Federal Credit Union
"We looked at a lot of products but the KACE Appliance bundles multiple applications, which actually saves us a lot of money. It's one application instead of many." - Jason Allen, Help Desk Technician, Truliant Federal Credit Union
University of West Alabama
“Our engineers can easily push patches out and make configuration changes without leaving their desk." “They no longer have to visit each machine and do everything manually. And we can report on system configurations and patches—nearly 100 percent of our client systems are patched successfully with Dell KACE.- Michael Pratt, Director Office of Information Technology, University of West Alabama
USKH
“With the Dell KACE K2000, we’ve reduced the time it takes to reimage a machine from five hours down to one hour. That’s a huge timesaver not only for us, but for our end users, and helps boost productivity” Jordan Riske, Network Specialist II, USKH
US Synthetic
"We have improved our service, which has made our end users happy, and we are saving money, which makes the management team happy. The Dell KACE Appliance is a fantastic appliance and it has benefitted the company dramatically." - Jacob Lee, IT help desk administrator, US Synthetic
UTSC
"During the evaluation process we looked at other solutions, but ultimately decided to go with the Dell KACE Appliances because of the cost as well as the lower operating expenses needed to keep the appliances up and running." - Abdulrauf Gehani, Manager of IT Client Services, University of Toronto Scarborough
Ward Hadaway
“Because inventory management is so efficient with the Dell KACE Appliance, there’s no risk of staff being disrupted by licensing matters and we can spend more time helping personnel provide even better services to our customers.- Greg Taylor, Head of IT, Ward Hadway
Weetabix
"The time we saved from the Dell KACE K1000 Management Appliance allowed us to put our budget to better use by taking on bigger projects." - Bob Tuttle, Senior Network Administrator, Weetabix North America
Wellington West
"The KACE Appliance is like having an employee sitting in the corner doing all the things that no one else wants to do." - David Boissonneault, Senior Information Technology Specialist,
Wellington West Capital Inc.