Customers by Industry: Business Services

The Business Services Industry Makes the KACE to Save Time and Money

Business services companies must deal with increasing complexity in outsourcing while enabling efficiencies across their business, all with limited IT resources. See below to learn more about how other business service organizations leverage the Dell KACE Family of Systems Management Appliances to meet and overcome these challenges.

CLEAResult

"Previously users couldn't get a response to a service ticket for days. In our first month with Dell KACE, we cut response time to four hours making it easier for users to contact IT and providing deeper insight into our pain points." - Robert Kresko, Manager for IT Support Services, CLEAResult

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SBB Cargo

"We estimate that the Dell KACE K1000 Management Appliance is helping us save more than CHF 2 million a year. Our total cost of ownership is now CHF 900,000 annually." - Heinz Hoffmann, Head of IT, SBB Informatik

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Stepstone

“ With the Dell KACE Appliances, it takes only the time needed to set up the automated task. I think it took us a quarter of the time it would have taken us to roll out our CRM solution.”
- Serge Groven, IT Team Leader, StepStone

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