KACE Names Mike Regan Vice President of Customer Service & Operations
Former Siebel, Sybase Executive Brings KACE Extensive Experience and Track Record of Building World-class Customer Services Organizations within Rapidly Growing Businesses
MOUNTAIN VIEW, Calif. – May 20, 2008 – KACE™, the leading systems management appliance company, today announced the appointment of Mike Regan as the company’s vice president of customer service and operations. Regan brings 25 years of experience in creating global, customer-focused organizations for a variety of high-growth companies. In the newly created position, Regan will be charged with ensuring that KACE’s customer support, training, and product fulfillment teams are aligned in providing customers and partners with world class services.
“We are excited to welcome Regan as the latest addition to our executive team,” said Rob Meinhardt, co-founder and CEO of KACE. “He brings a great breadth of knowledge and customer service experience to KACE, which will help to drive our leadership in the systems management market.”
Regan joins KACE from MarketLive, Inc., where he served as senior vice president of professional services for its mid-market e-commerce solutions. In that role, he revamped the professional services business and established standardized technical support processes to increase customer satisfaction and drive profitability. Prior to MarketLive, Mike held executive professional services management positions at Siebel Systems, Sybase, Datasweep, and Portal Software.
“KACE is offering midsized enterprises another choice in systems management—one that is easy-to-use, comprehensive, and affordable. This appliance-based approach is long overdue as witnessed by KACE’s explosive customer group,” said Regan. “These are exciting times for KACE and the industry, and I’m eager to be a part of it.”
KACE™ is the leading systems management appliance company. The award-winning
KBOX™ family of appliances delivers easy-to-use, comprehensive systems management capabilities. KACE customers usually install in one day and enjoy the lowest total cost compared to software alternatives.
KACE is headquartered in Mountain View, California. To learn more about KACE and its product offerings, please visit http://www.kace.com or call 1-877-MGMT-DONE.