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ITIL - Why Size Doesn't Matter

Learn more about ITIL, systems management, and KACE management appliances.
  • Read recent Analyst Reports and White Papers
  • View webinars on important industry topics
  • Calculate cost estimates for deploying packaged management solutions
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ITIL has been heralded by many as a management lifeline for today’s IT departments. Often mistaken as a standard, ITIL prescribes a set of processes or best practices around how to implement IT. ITIL or IT Infrastructure Library is just that: a library of documents that are used to aid the implementation of a framework for IT Service Management. Emerging out of the British government's Central Computer and Telecommunications Agency (CCTA) work in the 1980’s, ITIL began seeing increased adoption in the mid 90’s, especially among larger organizations seeking a common language and best practice approach to manage their IT.

To date ITIL has been considered the domain of the large. Nevertheless, many mid-sized enterprises are left wondering how they can leverage ITIL for their needs. In a provocative new white paper written by leading industry analysts, EMA, analysts argue that ITIL has even more applicability for medium-sized enterprises than their larger brethren. Entitled "Is ITIL Right for the Medium Enterprise," readers will learn how smaller organizations can get started with ITIL, how to best approach an implementation, and what to look for when evaluating solutions to help adopt an ITIL based approach to IT management. Read your free copy today.

Regards,

Wynn White [Signature]

Wynn White
KACE – Systems Management. Done™
877-MGMT-DONE